TELUK KAYU VENDOR GUIDELINES
Commission
0% Launch Promotion Rate
Limited Time Only
A reduced commission rate is currently offered as part of our marketplace launch programme.
Withdrawal Policy
Minimum Withdrawal Amount: £20
Processing Time: 3–5 working days
Payout Method: PayPal & Stripe
Permitted Products
- Malaysian Food Products
- Frozen Food
- Dry Food
- Sauces & Condiments
- Retail & Household Products
Vendor Responsibilities
- Maintain accurate product information
- Fulfil orders promptly
- Ensure products meet UK regulations
- Maintain product quality and hygiene standards
Product Upload Guidelines
All products uploaded to Teluk Kayu must include:
✅ Product Name
✅ Product Images
✅ Product Description
✅ Product Price
✅ Product Weight (g)
Weight is mandatory because shipping charges are calculated automatically based on total order weight.
Products without weight information may not be approved.
Support
For any enquiries regarding vendor accounts, orders, withdrawals or product listings, please contact our support team.