Delivery Information
UK Delivery
Teluk Kayu works with trusted delivery partners to ensure your products arrive safely and on time.
Standard Delivery
- Estimated delivery: 2–5 working days
- Tracking provided where available
Frozen Food Delivery
- Packed using appropriate insulated packaging
- Delivered using suitable courier services
- Customers should ensure someone is available to receive the parcel
Delivery Charges
Delivery charges are calculated at checkout based on:
- Product weight
- Delivery location
- Vendor shipping settings
Order Processing
Most orders are processed within 1–3 working days before dispatch.
Delivery Areas
We currently deliver throughout the United Kingdom.
Delivery Issues
If your order is delayed, damaged, or missing, please contact: